TERMS AND CONDITION

• Room rates will be charged upon confirmation
• No changes on Check-in dates
• Check in time at 3.00 pm and check out time at 12.00 noon.
• RM50.00 cash for safety / refundable deposit will be collect upon check in
• Early check-in and late check-out charge 50% of the daily rates. Subject to room availability. 
• Smoking is not allowed
• Pet is not allowed
• 24 hours reservation services
• All rates quoted are exclusive of RM2.00 Heritage Charge. Starting 1st July 2024, Heritage Fee will be increased to RM3.00 per room and per night. Payment should be made upon confirming reservation online. 
• Tourism Tax for foreigner RM10.00 per room and per night. Payment should be made upon confirming reservation online. 
• Cancellation Policy:
• Partial Refund (50%): For cancellation made 21 days before the arrival date
• No Refund: For cancellation made within 21 days before the arrival date

1. Sales & Service Tax for Rooms
   The Malaysian Government has announced the removal of 6% SST, effective 1st Mar until 30th June 2021. Final price shown below excludes SST during this exemption period, but SST is included for stays from 01st July 2021 onwards.
   
   
2. Heritage Tax for Rooms
   On 01 April 2012, the Melaka State Government imposed a mandatory RM2.00 nett Heritage Tax per occupied room per night for all hotel accommodation. This Tax may change without prior notice. Starting 1st July 2024, Heritage Fee will be increased to RM3.00 per room and per night. Payment should be made upon confirming the reservation online. 
   
   
3. Tourism Tax 
   The Malaysian government has announced that the Tourism Tax (TTx) will resume back starting from 1st January 2023. The charge is RM10.00 per room per night for all foreign passport holders. Payment should be made upon confirming the reservation online.