TERMS AND CONDITION

• Room rates will be charged upon confirmation
• No changes on Check-in dates
• Check in time at 3.00 pm and check out time at 12.00 noon.
• RM50.00 cash for safety / refundable deposit will be collect upon check in
• Early check in charges is RM30.00. Depends on rooms availability
• Late check out charge is RM20.00 for 1 hour. Depends on room availability
• Smoking is not allowed
• Pet is not allowed
• 24 hours reservation services
• All rate quoted are exclusive of RM2.00 Heritage Charge. Guest need to pay at the counter upon check in
• Tourism Tax for foreigner RM10.00 per room and per night. Guest need to pay at counter upon check in.
• Cancellation Policy:
• Partial Refund (50%): For cancellation made 21 days before the arrival date
• No Refund: For cancellation made within 21 days before the arrival date

1. Sales & Service Tax for Rooms
   The Malaysian Government has announced the removal of 6% SST, effective 1st Mar until 30th June 2021. Final price shown below excludes SST during this exemption period, but SST is included for stays from 01st July 2021 onwards.
2. Heritage Tax for Rooms
   On 01 April 2012, the Melaka State Government imposed a mandatory RM2.00 nett Heritage Tax per occupied room per night for all hotel accommodation. This Tax may change without prior notice. Please note, effective 01 January 2015, Seri Chendana Resort will begin collecting this fee this Tax directly from our guests upon their check in.
3. Tourism Tax 
   Tourism Tax (TTx) will be exempted from 1 July 2020 to 30 June 2021, but TTx will be imposed by the Malaysia Government on non-Malaysian nationals or non-permanent residents holding a My PR card from 1 July 2021 onwards.